IT Infrastructure Engineer Job (Band 6: £37,338 – £44,962 pa)

IT Infrastructure Engineer Job at City Health Care Partnership CIC: City Health Care Partnership CIC (CHCP CIC) is an independent, co-owned Community Interest Company providing high quality local health and care services at several sites across Hull and East Yorkshire.

Commissioned by the NHS and local authorities, we are a co-owned, socially responsible business. Our profits are re-invested into our services, our staff, and the communities we work in. We employ over 2,000 people and have over 1.7m patient contacts each year across move than 50 different services.

At CHCP, we’re passionate about people and we know that you are too, that’s why we’re here isn’t it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine.

Our vision is to lead and inspire through excellence, compassion, and expertise in all that we do, and we are looking for exceptional people to work with us to provide the highest possible care to the people who use our services.

A positive work/life balance benefits both employees through improved health and wellbeing, and employers because staff are more productive and satisfied at work. Flexible working is part of a wider commitment to improve the quality of working life and we recognise that it has a positive impact on the retention of our colleagues. 

We therefore support and encourage open conversations about flexible working in order to ensure that our colleagues can work in a manner that best suits their personal needs and preferences.

Local flexible working arrangements are developed in partnership between line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay. If you would like to discuss then please make contact with the recruiting manager. 

We recognise some candidates may wish to use AI to support their application. We do not prohibit such use but please clearly indicate in your application where you have used AI.

PLEASE NOTE: IF YOU ARE A PERMANENT CHCP EMPLOYEE APPLYING FOR A  TEMPORARY / SECONDMENT OPPORTUNITY  YOU MUST ENSURE YOU HAVE APPROVAL FROM YOUR CURRENT LINE MANAGER BEFORE APPLYING. IF YOU WOULD LIKE TO DISCUSS THIS WITH HR, PLEASE CONTACT 01482 236923. 

Job overview

You’ll be responsible for the performance, security, and evolution of our IT infrastructure. From maintaining servers and networks to leading technical projects, your work ensures our systems are resilient, scalable, and future-ready. You’ll provide 3rd line support, contribute to strategic planning, and play a key role in our digital transformation journey. 

This is a full-time position, working Monday to Friday, 37.5 hours per week.

You’ll follow a rotating shift pattern of:

7:30 AM – 4:00 PM 

8:30 AM – 5:00 PM.

There may be occasional requirements to work outside of these hours to support essential upgrades, migrations, or other critical infrastructure tasks. Flexibility and a proactive approach to service continuity are key.

Main duties of the job

What You’ll Do

• Deliver expert support for server, storage, network, and cloud infrastructure
• Lead and contribute to infrastructure projects, including upgrades and new deployments
• Monitor system performance and proactively resolve issues
• Maintain and enhance cybersecurity measures and disaster recovery plans
• Collaborate with cross-functional teams to ensure IT services meet clinical and operational needs
• Provide clear, timely communication to users and stakeholders
• Maintain high-quality documentation and change control records

What You’ll Bring

• Proven experience in enterprise IT environments
• Strong knowledge of Microsoft technologies, virtualisation platforms, and network infrastructure
• A proactive mindset with excellent problem-solving skills
• Ability to manage competing priorities and deliver under pressure
• A full UK driving license and access to a business-insured vehicle
• Desirable Skills
• Familiarity with Cyber Essentials, NCSC, NIST and ISO 27001 standards
• Experience with cloud platforms (e.g., Azure, AWS)
• Knowledge of cybersecurity frameworks and tools
• Strong communication and stakeholder engagement skills

Detailed job description and main responsibilities

Please see the job description and person specification attached to this job advert for full details on the role.

Person specification

Qualifications

Essential criteria

• Relevant IT degree or equivalent qualifications, training or experience
• Vendor qualification (e.g. VCP, MCP, WatchGuard, Ubiquiti, CCNA, Microsoft Azure)

Desirable criteria

• Evidence of continued professional development

Knowledge

Essential criteria

• VMware ESXi Administration and management in a large corporate environment
• Veeam Backup Management and Configuration
• Firewall configuration and management
• Layer 2 and Layer 3 Network configuration, security and management
• Large scale multi-site wireless deployment
• Patch management and configuration solutions
• Desktop Imaging and deployment
• Active Directory, DNS, Public Key Infrastructure and Group Policy management
• Cyber security principles
• Anti-Virus products
• Microsoft Office 365
• Microsoft Azure Configuration and Management
• Detailed knowledge of hardware and software in a corporate IT environment
• Ability to analyse complex issues
• VOIP telephony system management
• Advanced keyboard skills

Desirable criteria

• Knowledge of NHS policies and procedures
• SQL Server and Database Management
• IIS and IAS
• NHSmail
• ISO27001

Experience

Essential criteria

• Significant level of exposure to large corporate Wi-Fi networks
• Significant experience of large Data centre management
• Significant experience of providing level 3 support to IT users, in an environment of mixed Windows Operating Systems
• Significant experience of exposure to large corporate networks
• Significant experience in directly working with Servers

If this role requires the successful candidate to complete a Disclosure and Barring Service Check, this check will form part of the recruitment process and the cost of the check will be recovered from the successful candidate upon commencement of the employment/new role. Please note that this check will be charged to you in four monthly instalments when you commence employment/start your new role with City Health Care Partnership CIC.

Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email sensitive@dbs.gsi.gov.uk) with their application number once they have completed their DBS application form. The team is able to prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.

CHCP CIC employees have access to an excellent range of benefits; for further information, please click on the ‘staff benefits’ link.

Let us know if you need any extra support. If you would like this document in a different format, for example in easy read, large font or braille or if you have a disability, long term health condition by which you need to discuss adjustments please contact the Human Resources Team on 01482 236923 where we can support you through this.

Accepting applications until: 15-Jul-2025 23:59