Family Liaison Youth Worker Job with Visa Sponsorship

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Family Liaison Youth Worker Job with Visa Sponsorship at South Warwickshire University NHS Foundation Trust – Over the past decade, there has been increasing need for mental health services to support children and young people (CYP). The family liaison role will work in partnership with the Paediatric crisis lead nurse, to provide high-quality support to CYP and their families within the acute hospital setting. The post-holder will focus on promoting emotional wellbeing, early intervention, fostering resilience, and supporting the holistic recovery of young people experiencing mental health challenges.

The post-holder will work collaboratively with multidisciplinary teams, families, and external agencies to deliver person-centred care and safeguard CYP.

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Detailed job description and main responsibilities

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Crisis Support for acute Paediatrics

Provide immediate emotional support to CYP and their families presenting in crisis.

Assist with de-escalation strategies for CYP experiencing high levels of distress or agitation. Support with verbal de-escalation strategies and be willing to undertake training in clinical holding and restricted intervention.

Conduct initial conversations where appropriate under supervision.

To promote communication with young people, encouraging them to express their wishes and concerns to the best of their ability. Empowering them to make their own decisions. Liaising with the family and members of the multi-professional and multi-agency teams to provide optimal support to young people under direction of the Children’s crisis lead nurse.

Support care planning and risk assessments in collaboration with Clinicians, RISE and the Paediatric crisis, Neurodiversity and LD lead nurse.

To maintain a professional attitude at all times, developing the role of youth worker within the acute setting.

Direct Support to Young People and their families

Provide mental health and emotional support to children and young people admitted to the acute ward.

Sensitive, complex and distressing situations involving young people and their families are dealt with compassionately.

Work with patients experiencing a range of mental health difficulties, including anxiety, depression, self-harm, and eating disorders.

Assist in delivering care plans for the CYP tailoring interventions to individual needs.

Build therapeutic relationships with CYP and their families.

Engage families and caregivers to ensure they are informed and supported in their role.

Facilitate positive transitions to community services post-discharge, ensuring continuity of care.

To recognise the boundaries required when working closely alongside a young person in hospital, respecting families’ wishes.

To offer advice and health promotion to young people and their families relating to social/health issues such as risk-taking behaviour, signposting as required.

Multi-Agency Collaboration

Work collaboratively with paediatric teams, RISE practitioners, social care, and external agencies to ensure a holistic approach to care.

Attend multidisciplinary meetings alongside the Paediatric crisis Lead nurse to contribute observations and insights that inform care decisions.

Safeguarding and Risk Management

Adhere to hospital and NHS policies to promote the safety and well-being of patients.

To maintain accurate, contemporaneous records, utilising electronic and hand written systems.

Work within safeguarding frameworks, escalating concerns appropriately to protect vulnerable young people.

Support in the completion of risk assessments, identifying immediate safety needs and longer-term risk factors.

Adhere to NHS and local policies on risk management, including suicide prevention and self-harm protocols.

To maintain confidentiality of all patient and staff information in accordance with the Data Protection Act.

Education and Advocacy

Advocate for the needs of CYP within the ED and acute ward, promoting awareness among healthcare staff.

Offer information and guidance to families on accessing community and voluntary sector support post-discharge.

Provide details of relevant support services available, including local, national and charitable provision.

Ensure all clinical incidents are reported within a timely manner.

Undertake mandatory training as per Trust policy and specialist training programmes as identified by the Paediatric crisis Lead.

Access clinical supervision as per Trust Policy.

Frequent need for concentration, sometimes requiring prolonged concentration e.g. reports writing /assessments.

Ensure that the environment is conducive in meeting the needs of the young person and family including the safety, care and maintenance of equipment required.

Person specification

Qualifications

Essential criteria

NVQ Level 4 or Foundation Degree in relevant subject, or able to display equivalent knowledge/experience.
Evidence of continued professional development.
Basic safeguarding children and vulnerable adults training.

Experience

Essential criteria

Experience of working with children, young people, and families in a supportive role.
Practical experience of providing emotional support to individuals facing complex or stressful situations.
Experience in liaising with multidisciplinary teams, including health, social care, or education professionals.

Desirable criteria

Training in thrive, trauma-informed care or mental health first aid.

Skills

Essential criteria

Understanding of the challenges faced by young people and families
Ability to communicate effectively with people of all ages and backgrounds, both verbally and in writing.
Knowledge of safeguarding procedures and legal frameworks relevant to children.
Organisational and time management skills, able to work on own initiative with supervision, guided by SOPS , policies and procedures.
Are able to communicate in a variety of ways both verbal and non-verbal.
A need to be flexible and able to adapt to the needs of the family and their environment.
To be able to demonstrate a high standard of communication and written skills
Understand issues related to confidentiality
Demonstrate good computer skills
To be adaptable, approachable and able to use tact, empathy and discretion.
To be professional and non-judgemental.
Able to liaise with professionals of all levels.
Enthusiastic in all aspects of professional and personal development.
Excellent communication skills

Desirable criteria

Strong organizational skills, with the ability to prioritise and manage a busy workload.
Familiarity with family dynamics and child development.
Awareness of local and national support services available to families and young people.

Personal Qualities

Essential criteria

Compassionate, empathetic, and non-judgmental approach to working with families.
Resilient and adaptable, with the ability to remain calm under pressure.
Commitment to promoting equality, diversity, and inclusion.
Proactive and self-motivated, with a collaborative mindset.