500 Compliance Caseworker (503R) Job at HMRC – Apply Now

HMRC jobs

500 Compliance Caseworker (503R) Job at HMRC – Apply Now– Are you looking for a job that offers you genuine long term career progression? Do you want a job where every day feels different? Have you got an eye for detail and the ability to tailor information to different audiences? If so, then a career as a Compliance Caseworker could be what you’re looking for!

Job description

As a Compliance Caseworker, you will be responsible for reviewing financial records, identifying discrepancies, and working closely with taxpayers to resolve issues. Your numerical skills will be essential in interpreting complex data and making informed decisions. This challenging yet rewarding position offers the opportunity to contribute to HMRC’s mission of collecting the revenue due while fostering a fair and efficient tax system.

As a Compliance Caseworker, your role is critical to HMRC and you’re responsible for ensuring adherence to tax regulations and identifying potential instances of non-compliance. This position requires a keen eye for detail, exceptional analytical skills, understanding of the relevant tax law, and the ability to communicate complex information effectively. You will work closely with taxpayers, investigating cases, gathering evidence, and facilitating resolutions in a fair and impartial manner.

During your training you will be assigned to one of our tax specialisms and, although there are differences, the core responsibilities of each role include:

Reviewing financial records, tax returns, and other relevant documents to identify potential discrepancies or areas of concern, applying your understanding of tax legislation to financial transactions.
Conducting thorough investigations into suspected cases of non-compliance, gathering evidence and analysing data to identify trends to spot compliance risks and proactively mitigate risks and determine the appropriate course of action.
Liaising with taxpayers, their representatives, and other stakeholders is a central aspect of the role. This involves gathering information, clarifying issues, and facilitating resolutions. Effective communication is essential, and interactions may take place through:

Written correspondence, telephony and Face-to-face meetings conducted either in HMRC offices or at business premises, depending on the nature of the engagement.

Resolving disputes effectively and in a way that is lawful and aligns with HMRC’s Customer Charter and Compliance Professional Standards
Preparing comprehensive reports detailing findings, recommendations, and supporting evidence.
Maintaining accurate and up-to-date case files, ensuring you adhere to HMRC policies and procedures.
Collaborating with colleagues and cross-functional teams to ensure consistent application of tax regulations and best practices.
Participating in ongoing training and professional development initiatives to stay current with changes in tax laws and compliance procedures.

This role is varied and includes a mix of desk-based investigation and visits to taxpayers’ premises. This could include offices, warehouses, pubs, banks, licensed gambling premises or anywhere a business operates from. You might need to stay away overnight in some cases.