Fraud Officer Job at Department for Work and Pensions

Fraud Officer Job at Department for Work and Pensions – Your work as a Fraud Officer will involve different aspects subject to changing business priorities, therefore we need people who are very adaptable and flexible. The job may include a range of duties, with the following provided as examples:

• Conduct robust and challenging interviews by telephone or in person in accordance with all legal and policy requirements, pursuing all reasonable lines of enquiry. Ensuring declarations and changes have been reported at the right time and taking appropriate corrective action if errors are found.
• Ensure quality standards are maintained through adherence to all DWP policy and procedures, and CFCD operational instructions.
• Work collaboratively, effectively and flexibly within a team and contribute towards team expectations.
• Promote fraud awareness within DWP and to wider external business partners.
• Gather, verify, and assess all available information to submit to the appropriate Decision Maker to enable accurate benefit reassessment and overpayment calculation.
• Maintain accurate records and retain relevant evidence, redacting and annotating sensitive material when appropriate.
• Liaise with other departments/organisations such as within the framework of any existing partnership agreements.
• Prioritise workload in line with conflicting and changing priorities.

Person specification

As a Fraud Officer you will:       

Have the ability to work in a demanding and complex environment with changing priorities.

Demonstrate effective, flexible leadership and communication skills with an ability to reach a diverse audience and be prepared to engage effectively with our partners.

Have excellent organisational and planning capabilities.

Demonstrate strong judgement and decision-making skills.

Present information to internal and external audiences in a professional and credible manner.

Be able to work effectively as an individual and as part of a team.

Deal appropriately with challenging and vulnerable individuals.

Inspire others through positivity, drive and energy in order to achieve outcomes and deliver change.

Be willing to travel between sites if required depending on business needs.

Apply before 11:55 pm on Tuesday 11th November 2025